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HP Recommended
DESKJET 1000
Microsoft Windows 7 (32-bit)
im receiving error msg that replace genuine cartiage evan i replace with new cartridge of same brand
1 REPLY 1
HP Recommended

Hello, @shashiputra – Hope you are well 🙂

 

Thank you for reaching out to HP support forums! I’d like to help with your printer issue!

 

I understand that you are getting cartridge related error message on your Deskjet 1000 series printer. I found a wonderful document which will help you fix this issue.

Go to http://hp.care/2oRO705 and follow all the steps mentioned.

 

Those steps should do the trick, let me know the outcome!

Good luck 🙂


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DVortex
I am not an HP Employee
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