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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎04-18-2017 01:03 PM

HP Recommended
Product: hp photosmart plus e-all-in-on
Operating System: macOS 10.12 Sierra

My printer says in use, but no one is using printer.  Will not print

1 REPLY 1

‎04-19-2017 12:08 PM

HP Recommended

Hi @randy25

 

Welcome to the HP Forums!

 

It is a great way to engage, post questions and find resolutions by working with specialists in the HP community.

 

I reviewed your post and I understand that you are unable to print and getting a message saying printer in use.

 

I’d love to help!

 

Follow the steps in the below article and check if it helps.

 

http://hp.care/2pS7OVR

 

Let me know how it works and you have a good day ahead.

 

To simply say thanks, please click the "Thumbs Up" button to give me a Kudos to appreciate my efforts to help. If this helps, please mark this as “Accepted Solution” as it will help several others with the same issue to get it resolved without hassles.

 

Take care!

 

Cheers

The_Fossette
I am an HP Employee

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