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- Printers Archive
- ip address not working

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05-21-2017 11:03 AM
We purchased a new acer chrome book yesterday as our old one stopped working. I have linked the new chomebook with our printer. But when typing the ip address from the hp envy 4520 printer in to the chromebook so i can open up the hp webpage so we can scan etc the ip address is unknown but will work from an old ipad?
Thanks
05-22-2017 05:51 PM
Thanks for taking an interest in the HP Support Forums! After reading your post I see that you are unable to access printer EWS page from Chromebook. I would like to help you out with this issue today.
However, I will need a few details to provide an accurate solution,
- How is the printer connected to the chromebook, USB or wireless?
Meanwhile:
- Click here and follow the document and check if that works.
Reply with the result of the above-mentioned steps, for further assistance.
Cheers.
Sandytechy20
I am an HP Employee
