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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎05-15-2017 08:56 PM

HP Recommended

Just got new printer, and when i ran the setup, it keeps telling me to remove and reinstall the indicated ink cartrige, making sure it is correctly installed. It doesn't indicate which one, so I removed both and reinstalled both, making sure the tape was removed off of back. I've repeated numerous times and keep getting same message. It says if you keep getting the message to replace the ink cartriges, but these are the ones that came with it that are meant for setup. Can anyone please help, thanks.

1 REPLY 1

‎05-16-2017 08:01 AM

HP Recommended

Want good answers, answer these questions.

Please follow the instructions here and answer all questions in detail.

http://h30434.www3.hp.com/t5/Printer-Networking-and-Wireless/Want-Good-Answers-Ask-Good-Questions/td...

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