m277dw disable fax to answer phone line or set

[davidsklar]

I just purchased this printer and I would like to set it up so the fax does not answer the phone line at all.  I would like to set it up so I have to send and receive manually.  At least set the answering number of rings to 8 or 9. 

Thank you for any response

[RnRMusicMan]

Hi @davidsklar,

Welcome to the HP Forums!

I understand that you want to disable the fax from answering with your HP Laserjet Pro M277dw printer. I am happy to look into this for you! 

According to this guide, HP LaserJet Pro MFP - Configure receive fax settings, it states: 

Depending on the situation, set the product answer mode to Automatic , TAM , Fax/Tel , or Manual . The factory-set default is Automatic .

• Manual : The product never answers calls. You must start the fax-receiving process yourself, either by touching the Start Fax button on the control panel or by picking up a telephone that is connected to that line and dialing 1-2-3.

To set or change the answer mode, complete the following steps:

1. From the Home screen on the product control panel, touch the Setup button.

2. Touch the Fax Setup menu.

3. Touch the Basic Setup menu.

4. Scroll to and touch the Answer Mode button, and then touch the name of the option that you want to use. (In this case, you will select Manual.)

Hope this answers your question, and have a nice day! 

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[davidsklar]

Thank you for your help.

[RnRMusicMan · Accepted solution]

Hi davidsklar,

You are very welcome! 

If you found my post helpful, please consider marking Message 2 as 'Accept as Solution' so that anybody else in the community who may experience this issue can find the solution more easily.

Best regards! 

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