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I recently purchased the HP LaserJet Pro 200 M276nw understanding that I would be able to do manual duplexing. However, after reviewing the instructions in the manual and trying to figure it out through various blogs I still cannot manually duplex. 

 

The instructions say that I will be able to select manual duplex from the finishing menu under print... however, there is no such menu for me on any program and the "two-sided" option is greyed out. Please advise otherwise I may have to return the printer to find something that will work with the duplexing manual or auto.

 

1 ACCEPTED SOLUTION

Accepted Solutions
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Hi wegotjoy,

 

I see by your post you are unable to print two-sided on your Mac.

 

Check the driver name that is installed for the printer. The Airprint driver might be installed instead of the Printer's driver. (usually defaults to Airprint)

Click the Apple menu and then click System Preferences. Click Printers & Scanners, highlight the printer name on the left side and on the right side of the screen should show the name.

If the printer name shows Airprint then that is the Apple drivers, delete it and add the printer name back in from the list. Click the - sign to delete the driver and then click the + sign to add the driver, might have to click the drop down to select the printer's name to add it in.

 

airprint.jpg

 

airprint2.jpg

 

Now try and print two sided.

 

On the File menu, click the Print option.

Open the Finishing menu, and click the Manual Duplex tab or open the Manual Duplex

menu.

Click the Manual Duplex box, and select a binding option.

Click the Print button. Follow the instructions in the pop-up window that appears on the computer

screen before replacing the output stack in Tray 1 for printing the second half.

 

 

If the issue persists, then download and install the print driver to see if this will resolve the issue.

HP Printer Drivers v.2.16.1 for OS X.

 

What operating system are you using? Mac OS X: How Do I Find Which Mac OS X Version Is on My Computer?

What is the printer name show?

 

Please provide in detail the results if you are still having issues.

 

Have a wonderful day!
Thank You.

Gemini02

I work on behalf of HP

Click the Thumbs Up below to say “Thanks” for helping!

View solution in original post

7 REPLIES 7
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I have the same problem, as do many others looking at various forums.  None of the "solutions" given by HP work with the latest drivers - the options they talk about just don't exist (e.g. duplex option in the driver).

 

I can't believe enabling 2 sided printing is this hard - come on HP, this is ridiculous - I bought a business printer to run my business and since changing to Mac I can't do the simplest thing.  I won't make that mistake again.

HP Recommended

Re...

 

If you cannot see such an option, go to System Preferences > Printers & Scanners and click the plus sign.

Select the listed printer and set the Use drop-down as the pritner model rather than the default AirPrint option.. then the Manual Duplex option should appear.

 

The only drop-down I can see is the "default printer" one, which is already set to the name of the printer, and doesn't even have an AirPrint option.  This is already selected, but I have no manual duplex option.

HP Recommended

[I erroneously posted my reply to this to a similar post - whoops, but it is not resolved.]

 

Re...

 

If you cannot see such an option, go to System Preferences > Printers & Scanners and click the plus sign.

Select the listed printer and set the Use drop-down as the pritner model rather than the default AirPrint option.. then the Manual Duplex option should appear.

 

The only drop-down I can see is the "default printer" one, which is already set to the name of the printer, and doesn't even have an AirPrint option.  This is already selected, but I have no manual duplex option.

 

Looking at how many views this thread has had, lots of people are interested.  How about an up-to-date answer that matches the current UI HP?

HP Recommended

Hi arilaskin,

 

I am just receiving this thread today. Sorry for the late reply.

You are unable to select two-sided printing from the print driver.

 

Since you don't have the finishing tab and the option to select the two-sided printing, the wrong driver might be installed. The Windows operating system has the finishing tab. So I provided information for Windows.

 

Uninstalling the Printer Software.

 

Download the newest drivers.

 

HP LaserJet Pro 200 color MFP M276nw.

Select your operating system, click next and click on the software to download and install.

 

Check the driver for the option now to do two-sided printing.

 

What operating system are you using? How to Find the Windows Edition and Version on Your Computer.

 

If you are using a Mac, please follow the steps below:

 

Check the driver name that is installed for the printer.

 

Click the Apple menu and then click System Preferences. Click Printers & Scanners, highlight the printer name on the left side and on the right side of the screen should show the name.

If the printer name shows Airprint then that is the Apple drivers, delete it and add the printer name back in from the list. Click the - sign to delete the driver and then click the + sign to add the driver, might have to click the drop down to select the printer's name to add it in.

 

Try printing again.

 

If the issue persists, then download and install the print driver to see if this will resolve the issue.

HP Printer Drivers v.2.16.1 for OS X.

 

If you need further assistance, let me know.

 

Have a wonderful day!
Thank You.

Gemini02

I work on behalf of HP

Click the Thumbs Up below to say “Thanks” for helping!
HP Recommended

Hi wegotjoy,

 

I see by your post you are unable to print two-sided on your Mac.

 

Check the driver name that is installed for the printer. The Airprint driver might be installed instead of the Printer's driver. (usually defaults to Airprint)

Click the Apple menu and then click System Preferences. Click Printers & Scanners, highlight the printer name on the left side and on the right side of the screen should show the name.

If the printer name shows Airprint then that is the Apple drivers, delete it and add the printer name back in from the list. Click the - sign to delete the driver and then click the + sign to add the driver, might have to click the drop down to select the printer's name to add it in.

 

airprint.jpg

 

airprint2.jpg

 

Now try and print two sided.

 

On the File menu, click the Print option.

Open the Finishing menu, and click the Manual Duplex tab or open the Manual Duplex

menu.

Click the Manual Duplex box, and select a binding option.

Click the Print button. Follow the instructions in the pop-up window that appears on the computer

screen before replacing the output stack in Tray 1 for printing the second half.

 

 

If the issue persists, then download and install the print driver to see if this will resolve the issue.

HP Printer Drivers v.2.16.1 for OS X.

 

What operating system are you using? Mac OS X: How Do I Find Which Mac OS X Version Is on My Computer?

What is the printer name show?

 

Please provide in detail the results if you are still having issues.

 

Have a wonderful day!
Thank You.

Gemini02

I work on behalf of HP

Click the Thumbs Up below to say “Thanks” for helping!
HP Recommended

That worked for me - you have to delete the driver and go for the drop-down option to get the chance to tell it NOT to use AirPrint.  Brilliant - thanks!

HP Recommended

Hi wegotjoy,

 

Thanks for letting me know that worked for you. {Happy Dance :smileyvery-happy:}

 

Please consider marking the post Message 6 of 7 resolved the issue as "Accept as Solution" so that anybody else in the HP community who may experience the same or similar issue will know what to do.

Thank You.

Gemini02

I work on behalf of HP

Click the Thumbs Up below to say “Thanks” for helping!
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