Note on archived topics.
10-06-2014 03:41 PM - edited 10-06-2014 03:42 PM
OK. I finally solved it. I came back to post to help others out. Note, this worked for XP, and the printer is working fine with no more messages. However, the scanner won't work. I never could get that working.
Go here to download Microsoft Utlity: http://support.microsoft.com/kb/2438651/
Download it and then run it. Select automatic and the install problems choices. After it runs, it will ask you to select a program. Select Market Research. As it uninstalls the program, another window may prompt you about another HP shortcut. Ignore it, do not browse to search for it. Then it will say the shortcut no longer works. Choose to delete it.
It will then finish up after another few minutes. Reboot, and your programs will print just fine without any more error messages.
Bob Laredo, that fixed it! Thanks!