marketresearch.msi file missing

[RRyder95]

Maybe that  worked at one time, but not now.

XP is no longer supported, so now what do you do?

[my7310]

Michelle,

Did you ever get the issue with your missing marketresearch.msi file resolved?  I just had the same problem and now have a fix if you need it.

Trish

[LowcountryNHC]

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@Bob_Laredo wrote:

OK. I finally solved it. I came back to post to help others out. Note, this worked for XP, and the printer is working fine with no more messages. However, the scanner won't work. I never could get that working.

Go here to download Microsoft Utlity: http://support.microsoft.com/kb/2438651/

Download it and then run it. Select automatic and the install problems choices. After it runs, it will ask you to select a program. Select Market Research. As it uninstalls the program, another window may prompt you about another HP shortcut. Ignore it, do not browse to search for it. Then it will say the shortcut no longer works. Choose to delete it.

It will then finish up after another few minutes. Reboot, and your programs will print just fine without any more error messages.

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Bob Laredo, that fixed it!  Thanks!

[marciachi]

Yes. It is a total shame!! I hate HP . I am having the same issue! I hate!!!

[Poetafilho]

Cada vez que entro no computador aparece uma mensagem dizendo que o sistema precisa instalar o  "marketresearch.msi file missing". Como me livro disso??????