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The HP Community is where owners of HP products, like you, volunteer to help each other find solutions.
Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
HP Recommended

Hi @6R,

 

I see that you are experiencing issues with the printer going into Cool-Down mode. I would like to help you out today. If this helps you to reach a solution, please click the " "Accept as Solution" " button down below in this message. If you wish to say thanks for my effort to help, click the " Thumbs Up " to give me a Kudos. :generic:

Update the printer's firmware first, if you haven't already. Software and Drivers.

 

I can send you that information in a private message.
In the forum beside your handle name just click on the envelope to view it.

 

If the issue continues, please Contact HP Support for further assistance. Fill in the model number and the form to receive a case number for quicker assistance. Have a nice day! Thank You.

 

Gemini02

I work on behalf of HP

Click the Thumbs Up below to say “Thanks” for helping!
HP Recommended

Hi

I have the cool down problem. Pls send me the solution asap.

Thx.

HP Recommended

Hi @Miro777,

 

Welcome to the HP Support Forums! I see by your post that the printer is also showing Cool-Down mode. I can help you with this. If this helps you to reach a solution, please click the "Accept as Solution" button down below in this message. If you wish to say thanks for my effort to help, click the " Thumbs Up " to give me a Kudos. :generic:

I can send you that information in a private message.
In the forum beside your handle name just click on the envelope to view it.

 

If the issue continues, please Contact HP Support for further assistance. Fill in the model number and the form to receive a case number for quicker assistance.

 

Have a nice day! Thank you.

 

Gemini02

I work on behalf of HP

Click the Thumbs Up below to say “Thanks” for helping!
HP Recommended

Please send me the private message too.  I'm having the same problem!  

Thanks!

HP Recommended
Hi @GAABCOMMUNICATI, Welcome back to the HP Forums! I see that you need the reset for the printer, I can help you. I can send you that information in a Private Message. Click on the envelope beside your sign on name, to access the Private Message. Let me know the outcome. Thank you.
Gemini02

I work on behalf of HP

Click the Thumbs Up below to say “Thanks” for helping!
Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
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