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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎05-29-2017 10:33 PM

HP Recommended
Product: hp office jet 8710
Operating System: Microsoft Windows 8.1 (64-bit)

my printer is not printing excel documents what is the cause?

1 REPLY 1

‎05-30-2017 05:44 PM

HP Recommended

@jeff011

 

This is a great location to get assistance! I read your post and see that you are unable to print excel sheets from your HP Officejet 8710 printer. I would like to help you resolve this issue. 

 

However, I will need a few details to provide an accurate solution,

  • Are you getting any error message while printing?
  • Try to print a pdf document or a photo and check if that is printing.

Meanwhile:

  • Uninstall the printer software.
  • Click here and follow the steps in the document to uninstall.
  • Install printer using windows built in driver. Click here.

Let me know how it goes.

Cheers.

Sandytechy20
I am an HP Employee

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