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jeff011
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Message 1 of 2
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my printer is not printing in excel

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hp office jet 8710
Microsoft Windows 8.1 (64-bit)

my printer is not printing excel documents what is the cause?

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sandytechy20
HP Support Agent
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Message 2 of 2
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@jeff011

 

This is a great location to get assistance! I read your post and see that you are unable to print excel sheets from your HP Officejet 8710 printer. I would like to help you resolve this issue. 

 

However, I will need a few details to provide an accurate solution,

  • Are you getting any error message while printing?
  • Try to print a pdf document or a photo and check if that is printing.

Meanwhile:

  • Uninstall the printer software.
  • Click here and follow the steps in the document to uninstall.
  • Install printer using windows built in driver. Click here.

Let me know how it goes.

Cheers.

Sandytechy20
I am an HP Employee

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