my priter show error code 0042-0117 how to fix this problem in hp designjet T830

[LCTC]

priter detected error, error code:0042-0117

[ChrisEstrada]

Hi,

This error code points either to a physical obtruction on the carriage or a damage on the carriage belt.

I would recommend to remove the paper, open the printer's cover and check for any physical obstruction on the printable area.

Make sure print head is properly intalled and carriage moves freely from side to side.

Also, check on belt's condition

Regards,

Chris Estrada

[11223]

no solve