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05-15-2017 08:49 AM
I just bought this new from Walmart and when asked to sign up for the Instant Ink service I researched how much ink would be without the service. I entered my model at the HP website and it says ink for this model has been discontinued. What in the @#$% is going on?
05-16-2017 12:30 PM
Welcome to the HP Support Forum! I hope you enjoy your time here ヾ(⌐■_■)ノ♪
I see that you're concerned about your printer's eligibility in the Instant Ink service. While I can't speak to how long it's going to be manufactured in the future, I do know for a fact that it is an Instant Ink eligible printer.
For a generic Instant Ink enrollment guide, please click here. Let me know if you need any assistance in moving forward in your setup.
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Have a great day!
05-18-2017 11:57 AM
I misread the post, my bad. I saw the same message on our site too, so I get why you're concerned. Your printer is part of the 6960 series, so this link will serve in showing that it's still possible to buy the ink you need well into the future: http://store.hp.com/us/en/cat/ink--toner---paper?q=6962