officejet pro 8600 printing black vertical lines when copying

[Storm-ace]

I tried the suggestions of unplugging the power cord and then replugging it in - WORKS GREAT NOW!

[lions99]

Great!

[scstauffer]

I am having the same issue and would like to join the IM club. Please send the info.

[lions99]

@scstauffer, please check your private message inbox.

[iluvmyreese]

Why are you only sending the answer to this issue in private messages?? I really need to know how to fix this! I have been unplugging and replugging for almost a year now...it is getting old. If I dont get this resolved today, I am buying a cannon printer and never dealing with HP again!!!!

[jason_h]

Hey iluvmyreese,

I am guessing you are also having an issue with the vertical lines when scanning/copying with your 8600.  I am, also, guessing you have performed all the cleaning routines listed above in this thread to make sure it isn't an issue of something being found on the glass.

If the unplugging and replugging trick has resolved the issue in the past, then most likely the issue is coming from static build up in your machine.  Do you have this printer plugged into a direct wall outlet?  If not, then this is the first step I would advise.

As well, the steps that are being sent in a Private Message are to reset this product back to a factory state. These steps cannot be publicly listed, but I can send them to you in a private message as well.  Please check your inbox in the forums.

Before performing these reset steps please read Bob_Headrick's thread on printer resets, found here.

Jason

[bamabell]

same problem here...have tried everything!  

Could you PM the factory reset information as well?

[jason_h]

@bamabell,

 

Please check your inbox messages and follow the information posted above about resets.  If you are not sure how to use this feature, please see the following post. 

How To Send A Private Message – Video: http://h30434.www3.hp.com/t5/First-Time-Here-Learn-How-to/How-To-Send-A-Private-Message-Video/td-p/8...

Jason

[iluvmyreese]

Thanks for the info! So far it works great after the reset! I will let you know if any more problems come up.

[bamabell]

Thank You for the PM, although it did not solve the issue:(.....I am at a loss at what to do next.  I still have the black vertical lines.... seems to be quite the problem from the amount of messages on this forum.  What causes this issue??  Please Help!

BB