officejet pro 8600 printing black vertical lines when copying

[Bob_Headrick]

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@larryschiff wrote:

Tried the 5 minute thing--worked for a day then black line (I get only one line) again.  HELP!!!

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The post here may help resolve the issue.

[halrms]

I have an 8600 for a little over a year now.  All of a sudden, when using the ADF I get 1 verticle line.  No lines when using the  glass to copy or scan or fax.  I have been unplugging the printer about once a month and all is fine.  This time it didn't help the ADF document............help please, maybe a reset might work or suggestion of a printer/scanner/fax that gives me the same quality when working correctly.

Thank you in advance.

Hal

[Bob_Headrick]

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@halrms wrote:

I have an 8600 for a little over a year now.  All of a sudden, when using the ADF I get 1 verticle line.  No lines when using the  glass to copy or scan or fax.  I have been unplugging the printer about once a month and all is fine.  This time it didn't help the ADF document............help please, maybe a reset might work or suggestion of a printer/scanner/fax that gives me the same quality when working correctly.

Thank you in advance.

Hal

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The likely cause is a spec on the ADF glass.  Clean this as shown in the post here.  

[halrms]

I cleaned the ADF glass multiple times and left the unit unplugged for hours.  Not sure which solution worked........but it worked.

Thank you.

[avidav]

Same problem with laserjetM1217. Unplugged everything for 30 secs and bingo, lines gone and everything back to normal.

[HunterMgmt]

I need help getting rid of the vertical black line down the left side of my page when I use the copy function. I have turned my printer off and left it for about 10 minutes and that did not work. Any other suggestions?

[Bob_Headrick]

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@HunterMgmt wrote:

I need help getting rid of the vertical black line down the left side of my page when I use the copy function. I have turned my printer off and left it for about 10 minutes and that did not work. Any other suggestions?

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Does the line occur only when using the automatic document feeder?  If so the issue is likely a spec on the thin glass used for the ADF.  See the post here.

[bjevans76]

Tried unplugging machine overnight.  Black lines still appearing.  Any other ideas?

[localgirl99]

Did you by chance get a fix for this black line problem? I have an 8600 only a few months old and it was perfect until today. There is one line down the middle when copying and scanning thru the single sheet feeder.

I might try to re install the software and see if that will help.  I tried unplugging it, going into the wall, and cleaning the glass but no luck.  Thank you.

[Bob_Headrick]

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@localgirl99 wrote:

Did you by chance get a fix for this black line problem? I have an 8600 only a few months old and it was perfect until today. There is one line down the middle when copying and scanning thru the single sheet feeder.

I might try to re install the software and see if that will help.  I tried unplugging it, going into the wall, and cleaning the glass but no luck.  Thank you.

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The issue is likely a spec on the thin glass used for the ADF.  See the post here.  I would suggest cleaning this area again.  It may help to put a flashlight parallel to the glass (open the lid and shine the flashlight about where the HP Logo is on the left) to find the spec.