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- page mismatch error message

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05-17-2017 03:51 PM
Product: hp 8500a plus
Operating System: Mac OS X 10.11 El Capitan
i am getting a paper mismatch error message everytime i tyr to print. i have restored the factory defaul settings, rebooted the printer. removed and readded the printer. updated the software on my computer. nothing works.

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