• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines

Featured blog article:

Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎04-18-2017 06:28 PM

HP Recommended
Product: HP6600

I have an error message that reads: There is a problem with the printer or ink system. 

 

I have tried all new ink cartridges, shutting down, unplugging from printer and outlet. 

 

nothing works,

 

Any help or suggestions?

 

3 REPLIES 3

‎04-18-2017 08:57 PM

HP Recommended

The troubleshooting steps in the document here may help resolve the ink system error on your Officejet 6600 printer.  Note that other than checking the cartridges (and I would expect little chance that two sets of cartridges would leak, unless they were refills) there is little to do other than have the unit serviced.


Bob Headrick,  HP Expert

I am not an employee of HP, I am a volunteer posting here on my own time.

If your problem is solved please click the "Accept as Solution" button 

If my answer was helpful please click "Yes" to the "Was this post helpful" question.


‎04-18-2017 09:34 PM

HP Recommended
If you're talking about the document with troubleshooting. I tried all of them. Is there a different document you are talking about?

‎04-18-2017 10:05 PM

HP Recommended

The document is the one from my link above, https://support.hp.com/us-en/product/hp-officejet-6600-e-all-in-one-printer-series-h711/4322968/docu...


Bob Headrick,  HP Expert

I am not an employee of HP, I am a volunteer posting here on my own time.

If your problem is solved please click the "Accept as Solution" button 

If my answer was helpful please click "Yes" to the "Was this post helpful" question.


Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.
-->