"Broken Pipe" Unable to Write Print Data

[Di4257]

Error: "Unable to Write Print Data: Broken Pipe"  

I have deleted the printer from my Macbook Pro and re-added and rebooted the printer, but it still doesn't work.  It will begin to print and then it starts shooting out pages with nothing printed and then it cancells the job.  

I'm using a Macbook Pro - PLEASE HELP ASAP

[RnRMusicMan]

Hi @Di4257, 

Thank you for joining the HP Forums! 

I noticed your post that you cannot print with your HP Photosmart Premium, on your Mac. I am happy to help! 

What type of HP Photosmart Premium printer do you have? Example: c309a, c310a, c410a, etc. How Do I Find My Model or Printer Number?

To confirm the printer's hardware is functional, are you able to print a test page, without using a computer? Video: Printing a Test Page (c310a), Video: Printing a Test Page (c309g), Video: Printing a Test Page (c410a). 

In the meantime, let's start with resetting the printing system, and we will go from there. 

If you are able to reach some resolution, please click on Accept Solution. If you appreciate my help, please click on the thumbs up icon. Both icons are below this post.

Thank you for posting, and have a nice day! 🙂

[Di4257]

I have a C309a printer.

Yes, I can print a test page without using a computer

I have reset the printing system and it still doesn't print.  It prints a little on a page and keeps shooting out paper.

Still has the error message "Broken Pipe unable to write print data"

[RnRMusicMan]

Hi Di4257, 

Thank you for answering my questions! 

Please try the steps within this guide, 'Printer Offline' or 'Printer Not Responding' Message (OS X), and let me know the results! (Even though the guide title may not match your issue, I think that these steps will help.)

Please remember to return to this thread and mark 'Accept as Solution', if I have successfully helped you resolve the issue. If you wish to say 'thanks' for my effort to help, click the 'thumbs up' to give me a Kudos.

Hope this guide will resolve the issue! 🙂

[Di4257]

I "aligned cartridges" and the page printed.  An error message then came on that said Alignment Failed.  I guess I'm back to square one.

[RnRMusicMan]

Hi Di4257,

Thank you again for your reply! 

Please try the steps in this guide, An 'Alignment failed' Error Message Displays on the All-in-One, and let me know what happens! 

If this helps, please consider clicking on 'accept as solution.' And, please click on the thumbs up icon. Both icons are below this post.

Hope this will help! 🙂

[Di4257]

This worked!  Thank you so much!!!