"Ink Cartridge Problem" with model C309g

[tinusia60]

Thanks for your advice once again.

[a-hp]

Not sure if this post is still open. I installed all my cartridges successfully and printed a couple of letters. Turned off the printer using power button. Returned weeks later to use it again - to get message that all my color cartriges need replacing. This is clearly not true and when I print a status report the color squares are nice and bright and present. After about an hour of faffing around I persuaded it to clean the print heads (inspite of the low ink warning - about tenth attempt) and that page printed out ok with the color squares present. However when I try and print I am still getting low ink messages and cannot print or get past the error message.

How can I just override the error message and carry on printing? 

I want to print one letter. I do not care if I have color ink or not. The fact that I clearly do have color ink is even more galling. Additionally the screen states that it is an estimated ink level!!!

This happened soon after I bought the printer using the ink cartriges supplied, so then I went out and bought all new cartriges - only to have it happen again.  It is truly ridiculous to only be able to print a few letters for a complete set of cartriges. Any suggestions on how to get round this problem (other than buy a decent printer) gratefully received.

[creditcard]

My yellow ink cartridge is out along with my black photo cartridge. I cannot print a letter even though my regular black cartridge is full. Is it a SOP not to be able to print if one cartridge is out?

[khuransh]

led new cartridge for Black Ink and have old cartridge for color ink.  Color ink cartridges are empty. I am not able to print. Any suggestions please?

[Rudy1906 · Accepted solution]

@khuransh, you will need to replace the color cartridges before you are able to print again. The printer will not function without the color cartridges if you are trying to print black. The color cartridges mix together with black to form a true definite black color. So when the colors are missing, the black will not function.

@creditcard, the same thing applies, if that yellow cartridge is out, the black will not function because it needs some of that yellow to form a black.

[creditcard]

Accepting reply as solution. THANK YOU

[slynch19]

This is the WORST design flaw I've ever seen in a printer.  My last 564XL black cartidge expired after a mere 40 pages of document printing. Since all of my other colors were empty, I brought all five to turn into Staples, and bought only the standard 4 (no photo black).  Imagine my irate frustration to learn that my printer will now not work until I spend another $30 on ink that I NEVER use.  Go ahead and keep including the photo paper in your ink bundles, HP...I toss it every time because it's not worth the ink to print on it.  I WILL NEVER purchase an HP product again after this frustration.

[mareji]

For about a month the prt was printing blue color instead of black, then last few days it was printing a redish color. not black. Now it don't print anything! The cartridges are with color.

jim

[MaryChris]

Hi mareji,

It sounds like one or more of your cartridges are low on ink. Try the procedures in this HP.com document to fix your print quality problem.

[eatdrinkNBmerry]

Hello.  I would like to simply setup my printer (I recently purchased it used from a friend).  I currently have no ink cartridges.  When I turn it on, I would like to set it up and use the scan feature, but the display is telling me 'Ink Cartridge Problem' and no matter what I do, it won't let me navigate beyond that.  Does this printer really need cartridges even if I'm not interested in printing at this time or is there something I am missing?