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‎08-28-2016 09:46 AM

HP Recommended
Product: envy 5643
Operating System: Microsoft Windows 8 (64-bit)

Before I installed the full features of the print scan software, I was able to scan a document and it would ask if there was another document, on the scanner touch screen. If I kept hitting yes, it would continue to scan each page and then I could save as one PDF file. But after I updated and installed the "full features", it no longer will do that. It will only scan one page at a time. I would prefer to scan multiple pages and then save, how do I get it to do that again?

1 REPLY 1

‎08-28-2016 10:29 AM

HP Recommended

Hi,

Thanks for using the HP Forums.

 

Can you try this alternative scan solution:

 

HP Scan Extended


ftp://ftp.hp.com/pub/scanners/HPScanExt/HPScanExt.msi

Once it's downloaded and installed, go to Start > All Programs > HP > HP Scan Extended > Run "HP Scan Extended"

 

It has the similar Add pages feature.  (except with a new user interface)

Let us know if that works.

I am an HP Employee. Although I am speaking for myself and not for HP.
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