Solved: Re: scan with a LaserJet CM1415fnw - HP Support Community

xfoxfirex · ‎02-07-2012

Ok we have a Laser Jet CM1415fnw and the only option that it is giving is to scan to usb flash drive. How do we set it up for a wireless scan to the computer so we can just push scan and it will save to the computer. The cheaper version we had did this and worked but the paper was always getting jammed. We are now on our 3rd hp printer and having problems with setting the wireless scan up. Please let me know the solution.

pcwizard · ‎03-15-2012

Hi

If you want to scan a document to the computer you will need to use the software. Refer the How do scan documents below.

How to scan documents

I am an HP employee.

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gme · ‎03-12-2012

Does anyone know if HP will offers or will offer a firmware update to allow push to scan (scan from printer to computer)?

Thanks

pcwizard · ‎03-15-2012

Hi

If you want to scan a document to the computer you will need to use the software. Refer the How do scan documents below.

How to scan documents

I am an HP employee.

Say Thanks by clicking the Kudos Star in the post that helped you.

Please mark the post that solves your problem as "Accepted Solution"

it_fella · ‎05-23-2012

Who is the IDIOT who decided that "scan to computer" would not be supported on this model?

Even the most basic of MFP devices I have used have this feature. What on earth is HP thinking?

PLEASE fix this with a firmware update ASAP.

pcwizard · ‎05-23-2012

Hi it_fella,

Thank you for your comments about the scan to computer options. This feature is more common on the inkjet product lines versues the Laserjet product line. Are you able to scan successfully from the software?

I am an HP employee.

Say Thanks by clicking the Kudos Star in the post that helped you.

Please mark the post that solves your problem as "Accepted Solution"

it_fella · ‎05-25-2012

Sorry...but that is really a dumb decision...and it needs to be corrected with a firmware update.

So why is the Scan "button" there in the first place then? What good is the scanner if you can ONLY scan to a thumb drive? Answer...NONE.

pcwizard · ‎05-29-2012

Hi it_fella,

Are you able to scan successfully from the software?

I am an HP employee.

Say Thanks by clicking the Kudos Star in the post that helped you.

Please mark the post that solves your problem as "Accepted Solution"

it_fella · ‎05-29-2012

Yes...but that's not the point.

pcwizard · ‎05-29-2012

Hi it_fella,

I understand your point, and i have noted your great comments for future printers.

I am an HP employee.

Say Thanks by clicking the Kudos Star in the post that helped you.

Please mark the post that solves your problem as "Accepted Solution"

oystermom · ‎08-19-2012

What is the trick to being able to keep a continuous count when scanning documents with Windows 7? We're not sure Windows 7 is the problem, but we were able to set this counting up when we used the scanner with Windows XP. We just can't figure out how to make it work with Windows 7.

scan with a LaserJet CM1415fnw

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