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×InformationWindows update impacting certain printer icons and names. Microsoft is working on a solution.
Click here to learn moreInformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center.
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10-03-2014 11:26 AM - last edited on 03-08-2017 03:33 PM by OscarFuentes
Hello nickquaye,
Welcome to the HP Forums.
I see that you are getting a Scanner error on the printer and you are not able to print or scan.
I do have a suggestion for you to try. The document that I am going to give you deals with a scanner error. The number may not be that same but the troubleshooting steps are. Please click on the following link for when A 'Scanner Error 22' Message Displays on the Printer Control Panel.
If the troubleshooting does not help resolve your issue, I would then suggest calling HP's Technical Support to see about further options for you. If you are calling within North America, the number is 1-800-474-6836 and for all other regions, click here: click here.
Thanks for your time.
Cheers,
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
W a t e r b o y 71
I work on behalf of HP
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