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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎10-02-2014 11:34 AM

HP Recommended

scanner error 255 on hp laserjet printer m1212nf MFP

 

I can receive fax but cannot print or scan

 

need help please.

 

1 REPLY 1

‎10-03-2014 11:26 AM - last edited on ‎03-08-2017 03:33 PM by HP Administrator

HP Recommended

Hello nickquaye,

 

Welcome to the HP Forums.

 

 

I see that you are getting a Scanner error on the printer and you are not able to print or scan.

 

I do have a suggestion for you to try.  The document that I am going to give you deals with a scanner error. The number may not be that same but the troubleshooting steps are.  Please click on the following link for when A 'Scanner Error 22' Message Displays on the Printer Control Panel.

 

If the troubleshooting does not help resolve your issue, I would then suggest calling HP's Technical Support to see about further options for you. If you are calling within North America, the number is 1-800-474-6836 and for all other regions, click here: click here.

 

 

Thanks for your time.

 

Cheers,    Smiley Happy

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