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- scanning - files too large!

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04-27-2009 07:25 AM
Thanks Nickyton81, and by association the HP employee by the name of Winston that recommended this fix. All discussion of this subject should point to the above post as THE ANSWER to this particular problem. Here's the link to it, in case anyone wants a pointer:
http://h30434.www3.hp.com/psg/board/message?board.id=Scan&message.id=2307#M2307
Until HP updates their software offering for the C7280, this pretty ends all discussion on this subject as far as I'm concerned. Good work!
05-15-2009 03:19 PM
I have no idea. Your MFP is a laser printer. Does it have HP Solutions Center? If so, what version - does it match any version numbers discussed earlier in this thread?
The best bet would be to find a similar, more up-to-date Laser MFP driver set (check file dates listed on HP Support site), or better yet, a similar model that is known to be working and try it.
And then ONLY if you have exhausted other avenues of support and check/double-checked your settings.
If you try the same INKJET driver that we've been discussing, or any set of drivers not intended for your MFP, you might want to install on a PC that you don't intend to use with that printer anyway and that you don't mind messing with.
Good luck!
05-20-2009 01:04 PM
05-21-2009 12:30 PM
06-10-2009 12:54 PM
The software pack for the C6380 solves the problem also for the F2280.
I downloaded the version for Windows XP. No option was shown for installation of the Solution Center only, so I went through the whole installation. This installed version 120.0.26.58 of the Solution Center. Everything seems to work perfectly, both for F2280 and the older F380. In black and white and 200 dpi a typical page gets about 30-40 kB. By checking the automatic BW- threshold the automatic exposure also works.
What puzzles me is why HP is not shipping this version instead of the old version - or at least recommend it as fix. It shouldn't be necessary to look for a solution in
the user forum!
06-10-2009 01:17 PM
You're right. I keep checking below for the C7280, and so far no upgrade to HP Solutions 12.0 available. It's pretty unbelievable and inexcusable.
http://h10025.www1.hp.com/ewfrf/wc/softwareCategory?lc=en&dlc=en&cc=us&product=3204785&
