scanning multiple pages to a single document on HP envy 7640

[RoblesL]

How can I scan multiple pages to a single document on HP Envy 7640?

So far I have been able to scan multiple pages using the feeder, but each page appears as a separate document. I need to get all the pages into one continuous document.

[Sunshyn2005]

Thanks for participating in the HP Forums @RoblesL, I would be happy to help you scan multiple pages into a single file. When you scan, you will need to choose PDF as your file type/format. When you select PDF, you will see an option to combine pages into a single file or some variation of this wording. 

Please let me know if this solves the issue by clicking the Accept as Solution button below. Making your posts as solved helps other community members find answers more efficiently. 

Thanks, I look forward to hearing back from you. 

[RoblesL]

I tried that, but the hp scan software does not provide an option to select for pdf. When I try to scan selecting scan from the printer to the computer, it does not do it. It shows my computer, but keeps saying "The operation couldn’t be completed. (com.hp.scanhandler.error error 3.)"

I know I have to enable scan to computer from the utility software, which I did yesterday, but today it is unchecked again, and it tells me that it cannot be enabled. I checked for printer updates, but the printer is up to date, and I know my computer is up to date with the latest hp sofware because I have a mac, and it downloads the latest software directly from your company (as that is how that's set up for mac). So I'm at a loss here because I don't know what's the problem. 

[Sunshyn2005]

It sounds like there may be a problem with the software. Please use the following steps to remove the software and start over:

Reset Printing System

1. Click the Apple icon, and then click System Preferences.
2. In the Hardware section, click Print & Fax/Scan. The Print & Fax/Scan  dialog box opens.
3. Right-click (or  Ctrl  +click) in the left panel, and then click Reset printing system…
4. Click OK to confirm the reset.
5. Type the correct Name and Password.
6. Click OK to reset the printing system. The Print & Fax dialog box shows no printer selected

Note: This will remove all printers in the print and Fax/Scan, any printer removed can be re-added later by clicking the plus (+) symbol.

Repair Disk Permissions

• Click on your desktop so that next to the Apple icon it says Finder, then click on Go (you will see this next to Finder after File, Edit and View).
• Under Go, click on Applications.
• In Applications select Utilities.
• In the Utilities folder you will see Disk Utility, double-click this icon to open the Disk Utilities.  
• Click on your Hard drive, then click on First Aid. Click Okay to allow it to run. 

Download and install the full feature software and driver again: File name: HP-ENVY-7640-series_v12.39.0.dmg

Once the install is complete, restart the computer and add the printer back.

When you add the printer, please ensure you are using the HP driver.

Don't forget to click the Accept as Solution button below if this does the trick. If require further assistance don't hesitate to let me know!

1. Select Add other Printer or Scanner                                                      
2. Select the printer you are adding and next to 'Use' select the printer driver. As you can see from the image below, the AirPrint driver will be auto selected by default. You will need to choose your printer driver instead. Using the HP driver will help isolate the issue if the issue persists.  

[Jenniferstovall]

I have the same problem but I have an HP computer