setup scan to network folder yosemite

[hedgert]

@TonyAZ623 having got my 8600 Plus working with a July firmware upgrade, I checked out availble firmware for other models - there is a firmware upgrade listed for the 8630 from 25 March 2015 - assume you've already tried that and found it doesn't work?

Download

[net-buoy]

of course, most likely, most people who have this issue do not have an 8600 Plus, in fact may not even have an 8600.  I have an 8500 and I am not going to be holding my breath any time soon, lol

[jdownward]

Actually, I do not think I have the Plus model. My 8600 is the original network model, maybe 3 years old. None the less, the update installed correctly.

[mrdavidsilva]

Jdownward, can you do a print settings and see what your model is? I'm curious.

[EricClarke]

My 8600 is a Pro Plus with the second paper tray which essentially makes it a Pro Plus Premium.  I installed the firmware upgrade and using the earlier advice of using an IP address, it works fine.

[jdownward]

I have a HP Officejet Pro 8600 N911n.  It was purchased 12/2012.

[rickoz]

I have two HP printers unfortunately. One in my study and one in my wife's. I had always thought they where the same model but just found out they are slightly different. Mine is a HP Officejet Pro 8600 N911g and my wife's is a P Officejet Pro 8600 N911a.

Ok so I downlaoded the firmware for mine ( n911g) and it worked first time was able to set up scanning to my computer for the first time in years. I was so happy. I then made the mistake of telling my wife that she would also get hers working, sadly mistaken. This is when I found out that the printers where different. So I downloaded Her firmware update and applied it and then spent the next 4 hours thinking o was doing something wrong.

It simply looks like the firmware update won't work. Yes and I have checked it and downloaded it a few times. I have restarted everything, printer, computer etc. when I check the firmware on the printer it does not match the firmware on the HP web site. When I try and update the firmware it says it can't find a suitable printer to update. And won't allow me to go any further.

The only thing I can think is the firmware is broken or the wrong link is on the HP website.

Of course I may be doing. Something wrong as well.

Any help would be great, especially in making my wife happy otherwise I might just have to swap printers with Her to keep the house happy.

Rick.
P.s. Sorry for the diatribe.

[jdownward]

Did you use the same installer on her system that you downloaded and used on your system?

[dao1138]

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@jdownward wrote:

Here is the link

http://support.hp.com/us-en/drivers/selfservice/HP-Officejet-Pro-8600-Plus-e-All-in-One-Printer-seri...

Click on the Firmware + to expand the firmware window and click on Download to get the file.

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OR you could just tell the printer to update itself..

http://support.hp.com/us-en/document/c02919168

[dao1138]

I just ran the firmware update procedure..  Tried scanning to a folder on my Mac.. and..

IT WORKED!!

Well, at least until El Capitan comes out and screws it up again.. 😄