setup scan to network folder yosemite

[ChristianLink]

Hi,

I just got my LaserJet Pro MFP M476dw yesterday and was having the same problem as everyone is describing here.  I was able to get it to work, it just took a bit of figuring out to get my proper settings.  I have my settings screen capped for you down below.  Honestly I did so much, I don't know that it will be a massive help, but I wanted to at least let everyone know it's possible to do without firmware upgrades or waiting for new software.  One thing I noticed is I did foward slash instead of backslash, not sure how much difference that made (trust me I've been on this for 4 hours and just got it now.)  It also wants to access your computer from the ip address of your computer and the FULL Path to the shared folder you're scanning to, so as you can see that starts right at the top for me at "Macintosh HD/users....".   I think ensuring you have a full path to your computer's folder is the key.  I also have Windows Sharing in, (see image below) and without that it seems to stop sharing my folder.  So even though I'm using a Mac it looks like I need to have that on.

Anyway, I hope this helps somewhat.  If you are still having issues, please reply and I'll see if I can help out and remember what I did to make this work when you get a specific issue. 

Christian

P.S.  If the screen shots didn't work see them here http://linkertsolutions.com/images/hp.png

[TonyAZ623]

Those screen shots did not come through....which saddens me, because if there is a workaround, I would really like to know what it is.  : )

[ChristianLink]

Here ya go!  And it shows the area where your ip address is for your computer, but if you're using Mac, don't put the SMB prior to it, just do the //192....

http://linkertsolutions.com/images/hp.png

[TonyAZ623]

thank you! I am, going to test today!!

[jay2utee]

I tried this with my 8600 and it won't let me enter a network location with forward slashes. I also tried this format:

\\ipAddress\systemDisk/full/path/to/SharedFolder

with the same result... no joy.

My situation may be marginally more complicated as I'm running Yosemite with OS X Server 4.0, but I'm sure the underlying issue (8600 vs smb3) is the same.

[Miguel_PT]

Thanks for the tips, but I can't use forward slashes in the folder name. I receive the error "Network Path: Invalid input."

I've seen people using forward slashes successfully, but I'm not sure how they accomplish this, as the user interface doesn't accept it.

I've attached my screenshot.

[whizfish]

Didn't work for me either.

[TonyAZ623]

I really appreciate you trying to help and sharing your solution.  It did not work for me on my 8630 so it looks like I am still at the mercy of HP for an udpate to how they work with OSX file sharing under Yosemite, or perhaps (yeah right) Apple will udpate SMB sharing options to include down-versioning for these very situations.

In any event, thanks for sharing!

[hedgert]

I've been digging around to try and work out what is going on - I haven't got a solution - but I thought I'd share what I've tried so save anyone else going down the same blind alleys.

Yosemite includes an updated protocol for connecting to Windows machines SMB3.  Mavericks used SMB2.  There's plenty of Google material about SMB2 having been problematic - so I'm sure this is a good thing in general, but it's clearly caused a problem for us.  The HP printers obviously have SMB2 coded into them and can't talk SMB3.

I haven't found anything on the web about trying to get Yosmite to fall back to SMB2.  I did find posts about making Mavericks go from SMB2 to SMB1 - and I tried the the same thing (which involves creating a ~/Library/Preferences file and putting a setting in it to set the maximum SMB protocol:

Tims-iMac:Preferences tim$ cat nsmb.conf 

[default]

smb_neg=smb1_only

I tried this with smb1 only and smb2 only but it seems like it doesn't make any difference under Yosemite.

So I think there are two ways forward:

Proper fix: HP update their printer software so it can cope with SMB3 - although we're seeing it on Yosemite, hopefully (in the nicest possible way) Windows users will be having problems too if HP can't talk to SMB3 which will mean more people asking for a fix

Tactical: find a way of making Yosemite drop back to SMB2.  I thought the above might do that - but obviously not.  But if anyone else out there is digging around, this would be one thing to follow up on to try and get us all working again.

[whizfish]

For what it's worth, I called HP tech support today. A nice woman said she would try "installing a patch" to see if that would fix the problem. She took a very long time to re-install the latest driver software (released for Maverick, MacOS 10.9) and then install some sort of patch from Apple (support.apple.com/kb/dl907). Alas, nothing changed, scan to folder is still broken. She promised I would be notified promptly when a Yosemite-blessed release of HP's driver software is available from HP.

Dan