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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎11-05-2014 01:21 PM

HP Recommended

Hey Guys I have the best solution & its easy to follow along!

 

Credit goes to the Microsoft guy for showing me.

 

I made a step by step video to follow along to get your USB ports & drivers working again.

 

==> http://youtu.be/0AxhgtYFjg8

‎11-05-2014 02:59 PM

HP Recommended

it worked!  Thanx

‎12-12-2014 08:23 PM

HP Recommended

Has anyone discovered the solution to this problem?  I have tried the solutions  listed and none have worked. My problem is with the HP Photosmart Premium C310 series  on Windows 7.  Working fine then several weeks ago printer just stopped.  Kept getting Code 28.  Is this a Windows update issue?

‎12-21-2016 06:13 PM - edited ‎12-21-2016 06:16 PM

HP Recommended

Tried to view the video at http://youtu.be/0AxhgtYFjg8 and get  "video is private" and "video is unavailable. Sorry about that."  PLEASE TYPE THE INSTRUCTIONS, STEP BY STEP.

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