‘unable to send data to printer’

[mandi820]

I have a HP deskjet F4440.  It has always struggled connecting to our MAC.  We would have to restart the printer or computer often to get it to print but after doing one or the other it would usually work.  But now it will not connect at all.

 I have uninstalled and reinstalled the printer.  I have downloaded and installed the HewlettPackard Printer software from apple support.  I restarted my computer, uninstalled and reinstalled my printer.  It shows up as "in use" but states "unable to send data to printer" when I try to send a simple text from pages to test print.  When I try to scan it shows the scanner is connected, initially says "waiting for scanner", then pulls up "scanner not available".  

Do you have any suggestions?  Thank you!!!

[RnRMusicMan · Accepted solution]

Hi mandi820,

Welcome to the HP Forums! I see that your HP deskjet F4440 is having trouble connecting to your Mac. I am happy to help you with this connection issue! I have a few questions for you:

• What version of Mac OS X are you using? OS X: Finding your OS version and build information.
• How is the printer connected? Wireless, or USB?
• Can you make copies with the printer?
• Is the power cable plugged into a surge protector or directly to the wall outlet? Issues when Connected to an Uninterruptible Power Supply/Power Strip/Surge Protector.
• Can you print an Extended Self-Test Report? Printing an Extended Self-Test Report.

Hope to hear back from you, and have a great day!

[mandi820]

Hi RnRMusicMan,
Thanks for your response. I plugged my printer into a USB port on my external hard drive doc and it worked! Hallelujah!! Must have just been the USB port it was in. Thanks for your help!!