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- Printers Archive
- Re: vertical line on my scanned document

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08-31-2015 11:05 AM
I know this thread is somewhat resolved, but I wanted to add my experience this morning because it might help shed some light here.
I was experiencing the same "vertical line down all my scans" as everyone here. Oddly, on close inspection in color printing, the line appeared to be red! I had opened and cleaned both glass surfaces but the line remained. I then noticed it was only in documents using the feeder, which helped narrow the problem area. Note that I had cleaned the little glass strip under the feeder at least twice and it looked clear as, well... glass.
On reading this article, I took a really close look at where the line was on the document and scrutized the area where that would be as the document fed through. Sure enough, a miniscule dot of dried red ink was found. And I mean small, like a dot from the tip of a sharp pencil. Some focused scrubbing (it took three or four more passes of cleaning to get it) and the document line is gone!
Just shows that sometimes even double-checking isn't enough... an incredibly tiny speck can make quite the clear defect in your scan.
Thanks, Rick
08-31-2015 11:19 AM
If you have cleaned that small glass on the left side under the lid, and the big glass under the lid, and nothing changes.. .... and I mean REALLY cleaned the two glass surfaces (the tiniest spec will wreak havoc) Then try this. Unplug your printer from the wall and leave it off for 5 minutes. When you turn it back on, for some reason that pesky line will disappear.
09-09-2015 10:04 AM
09-09-2015 10:07 AM
03-16-2016 07:42 AM
it worked -- I have a Dell B2375dfw-- my feeder scan "mirror" is actually on the same level as the scanning glass -- just a small strip to the left of it..... I cleaned both with a little Alcohol and wallah! no more line!
08-01-2016 05:20 PM
This post helped me, it's Dust or a very small particle crust in the scan or copy glass, I cleaned the first time with a wipe but the line was there still, so after reading this post, I opened again and I looked closely and I found a little tiny particle crust it or stick to the glass, so I had to pass the wipe again kinda like scratching softly and the thing was removed and I tried again and it works.
