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my scanned documents are rejected wheni send for being too big even when its only one page
Thank you for posting on HP Forums,
Riddle_Decipher is at your service.
As I Understand you've been getting an error message that the message is too large when you attempt to print a document,
No worries, as I'll be glad to help you, that said, I'll need a few more details to dissect your concern & provide an accurate solution:
What is the product number of your product? Use this link to find it: http://support.hp.com/us-en/document/c03754824
Which format do you have these scanned documents in? if they are (.PDF), please save them as (.JPEG) and retry.
Meanwhile, I recommend upgrading your firmware: Click here to find the update.
Feel free to post your query for any other assistance as well,
It's been a pleasure interacting with you and I hope you have a good day ahead.
Riddle_Decipher I am an HP Employee
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