• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
The HP Community is where owners of HP products, like you, volunteer to help each other find solutions.
Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
HP Recommended

Hi

 

@do19

 

Welcome to the HP Support forums.  I suspect the code that you posted was the claim code for your printer to add it to your ePrintCenter/HP Connected account.

 

To better assist you would please provide some further information:

 

  1. What make/model/product number of HP printer do you have?
  2. How is the printer connected (USB cable, ethernet, or wireless)?
  3. Have you set up and ePrintCenter or HP Connected account yet? Note: HP Connected has only been rolled out to the USA and the UK.
  4. Are you wanting to customize the printer's ePrint email address?

 

Thank you.

 

Guide to finding your product number

http://h10025.www1.hp.com/ewfrf/wc/findModel?lc=en&dlc=en&cc=ca&lang=en

 

@Prin43

 

Thank you becoming a member of the HP Support community.  I understand that you are having an issue with your wife not being able to access the printer.

 

To better assist you would you please provide some further information:

 

  1. What make/model/product number of HP printer do you have?
  2. How is the printer connected (USB cable, ethernet, or wireless)?
  3. What is the operating system you are using on your computer (Windows 7, Mac 10.8, or Windows 8, etc)?
  4. Are you trying to setup the ePrint feature of your printer?

 

Thank you.

 

Guide to finding your product number

http://h10025.www1.hp.com/ewfrf/wc/findModel?lc=en&dlc=en&cc=ca&lang=en

 

@14ktgold

 

Welcome to the HP Support community. I understand that you are having difficulties in trying to add your printer to your ePrintCenter/HP Connected account. 

 

I have included a link to another post here on the forums where I show where to find the devices tab in HP Connected and HP's ePrintCenter. The post has screen shots to help.

 

HP Support forums post by Happytohelp01

http://h30434.www3.hp.com/t5/Printer-Networking-and-Wireless/printer-code/m-p/3238389/highlight/true...

 

--------------------------
Regards,
Happytohelp
Please click the Thumbs Up to show you like my post or to say thanks!

I work on behalf of HP
HP Recommended
Hi my printer name hpphotosmart 7520 I want connect with my phone .what can I do??
HP Recommended

Hi pumpui,

 

Welcome to the HP Support forums.  I gather you would like to learn how to print from your Smartphone to your Photosmart 7520.

 

We need to start by ensuring your printer is connected to your home wireless network. You can easily connect your printer to your wireless network from the front panel of the printer.  The instructions on how to do this can be found in your user guide on page 48 in the section titled "To connect the product with the Wireless Setup Wizard".

 

Once the printer is connected wirelessly we need to setup the ePrint feature of the printer.  To start we need to enable the web services to get your Web Services Information Sheet. The instructions for this can also be found in your user guide on page 23 in the section titled "To get started with ePrint".  Please follow instructions in Step 1, with one possible exception.  It will guide to go www.hp.com/go/ePrintCenter.  Please only use this web address if you live outside of the USA or the UK.  If you live in the USA or the UK please go to www.hpconnected.com

 

Once you have added your printer to your account, you can customize the printer's email address. I have included a link on how to do that.  

 

Now that we have the ePrint feature setup and the ePrint email customized we can start printing from your Smartphone.  I have included a document on printing from an Android device and another about printing from an Apple Device.  For additional reference I have included the FAQ documents for the HP ePrint Mobile app and HP All-in-One Printer Remote app.

 

HP Photosmart 7520 Series User Guide

 

Setting Up a Custom Email Address for ePrint

 

Printing from an Android Mobile Device

 

Printing from an Apple Mobile Device

 

HP ePrint Mobile App FAQs

 

HP All-in-One Printer Remote Mobile App FAQs

--------------------------
Regards,
Happytohelp
Please click the Thumbs Up to show you like my post or to say thanks!

I work on behalf of HP
HP Recommended

hello

HP Recommended

help

 

HP Recommended

Hi @ririlove and @sistermary,

 

Welcome to the HP Support forums folks!  I understand that both of you would like some help.

 

To better assist you, would you please provide some further information:

 

  1. What make/model/product number of HP printer do you have?
  2. How is the printer connected (USB cable, ethernet, or wireless)?
  3. What is the operating system that you are using on your computer (Windows 7, Mac 10.8, or Windows 8, etc)?
  4. Have you received an error message?  If so, what does the error message say and at what were you trying to do when you received it?

 

Thank you.

 

Guide to finding your product number

--------------------------
Regards,
Happytohelp
Please click the Thumbs Up to show you like my post or to say thanks!

I work on behalf of HP
HP Recommended

my coumputer is window 7.i have a new hp photosmart 7520 e-ALL-IN-ONE series .wireless

HP Recommended
and no i have not received an error
HP Recommended

Great to be part of the HP Wireless Printer family

HP Recommended

Add a printer.  {Personal Information Removed}

Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.