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Guidelines
Are you getting a Printer Failure Error After Out-of-Box Experience (OOBE) Reset Click here for Generic Troubleshooting Steps.
Riddle_Decipher
Community Manager
‎04-18-2025 11:27 AM
Views : 7,636
48% helpful (8/17)

 

Symptom/Diagnosis: 
If the HP App shows status as “Finish Setup”,  Simply click Finish Setup,  if the error EBS00P0013 persists, here's what we recommend to resolve the issue:

Solution:

  1. Uninstall app, restart the device and reinstall the app.
  2. Open App, sign in, if not signed in.
  3. Add printer and follow the onscreen dialogs and Finish setup to resolve the issue.

 

For more detailed instructions, please click here to view one of our many accepted solution.
💡If you have any questions regarding this or any other topic related to your printer, please click here to create a new post. 

 

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