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Riddle_Decipher
Community Manager
Views : 7,968
48% helpful (8/17)

Symptom/Diagnosis: 
If the HP App shows status as “Finish Setup”,  Simply click Finish Setup,  if the (error code: ebsoop0013) persists, here's what we recommend to resolve the issue:

Solution:

  1. Uninstall app, restart the device and reinstall the app.
  2. Open App, sign in, if not signed in.
  3. Add printer and follow the onscreen dialogs and Finish setup to resolve the issue.

 

For more detailed instructions, please click here to view one of our many accepted solution.
💡If you have any questions regarding this or any other topic related to your printer, please click here to create a new post. 

 

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.