• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
Guidelines
We have new content about printers, Click here to check it out!
Riddle_Decipher
Community Manager
‎04-18-2025 11:27 AM
Views : 570
100% helpful (3/3)

 

Symptom/Diagnosis: 
If the HP App shows status as “Finish Setup”,  Simply click Finish Setup,  if the error EBS00P0013 persists, here's what we recommend to resolve the issue:

Solution:

  1. Uninstall app, restart the device and reinstall the app.
  2. Open App, sign in, if not signed in.
  3. Add printer and follow the onscreen dialogs and Finish setup to resolve the issue.

 

For more detailed intructions, please click here to view one of our many accepted solution.
💡If you have any questions regarding this or any other topic related to your printer, please click here to create a new post. 

 HP Support Community

Was this article helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.