Generic Troubleshooting for E Errors on HP Printers

[A_Gayathri]

HP printers can display various E errors, indicating different issues. Below, you’ll find generic troubleshooting steps that might help you resolve common E errors, including E0 errors:

Error E0: Cartridge Issue

• Problem: One or both ink cartridges need attention.
• Resolution:
  1. Reseat both cartridges.
  2. Clean the ink cartridge contacts.
  3. Restart the printer.
  4. Replace one or both ink cartridges if necessary.
     
     

Error E1 or E2: Paper Size Mismatch

• Problem: Paper size setting does not match the paper size loaded.
• Resolution:
  1. Load the correct size paper or adjust the paper size setting.
  2. Press the Cancel button if you need to cancel the print job.
     
     

Error E3 or E4: Carriage or Paper Jam

• Problem: Physical obstruction in the carriage path or paper jam.
• Resolution:
  1. Remove any paper jams or obstructions.
  2. Restart the printer.
  3. For more information, refer to the detailed instructions for the Carriage jam or the E3 error.
     
     

Error E5: Scanner or Printer in Error State

• Problem: Scanner or general printer error.
• Resolution:
  1. Reset the printer by unplugging and plugging back the power cord after a minute.
     
     

Error E6: Generic Printer Error

• Problem: The printer experiences an undefined error.
• Resolution: Restore factory defaults, open the HP app, and re-add your printer.
  
  

General Steps for All Errors

• Check for Firmware Updates: Ensure your printer firmware is up-to-date.
• Reset the Printer: Often fixes minor errors.
  1. Turn off and unplug the printer for 60 seconds.
  2. Plug it back in and turn it on.
• Use Genuine Supplies: Non-HP cartridges can have compatibility issues.
  
  

Sources

HP DeskJet, ENVY 6000, 6400 - Blinking lights and error codes (similar error may occur in different models as well)
These steps should cover most E errors you may encounter.

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