Generic Troubleshooting for E Errors on HP Printers

A_Gayathri · ‎10-23-2025

HP printers can display various E errors, indicating different issues. Below, you’ll find generic troubleshooting steps that might help you resolve common E errors, including E0 errors:

Error E0: Cartridge Issue

Problem: One or both ink cartridges need attention.
Resolution:
1. Reseat both cartridges.
2. Clean the ink cartridge contacts.
3. Restart the printer.
4. Replace one or both ink cartridges if necessary.

Error E1 or E2: Paper Size Mismatch

Problem: Paper size setting does not match the paper size loaded.
Resolution:
1. Load the correct size paper or adjust the paper size setting.
2. Press the Cancel button if you need to cancel the print job.

Error E3 or E4: Carriage or Paper Jam

Problem: Physical obstruction in the carriage path or paper jam.
Resolution:
1. Remove any paper jams or obstructions.
2. Restart the printer.
3. For more information, refer to the detailed instructions for the Carriage jam or the E3 error.

Error E5: Scanner or Printer in Error State

Problem: Scanner or general printer error.
Resolution:
1. Reset the printer by unplugging and plugging back the power cord after a minute.

Error E6: Generic Printer Error

Problem: The printer experiences an undefined error.
Resolution: Restore factory defaults, open the HP app, and re-add your printer.

General Steps for All Errors

Check for Firmware Updates: Ensure your printer firmware is up-to-date.
Reset the Printer: Often fixes minor errors.
1. Turn off and unplug the printer for 60 seconds.
2. Plug it back in and turn it on.
Use Genuine Supplies: Non-HP cartridges can have compatibility issues.

Sources

HP DeskJet, ENVY 6000, 6400 - Blinking lights and error codes (similar error may occur in different models as well)
These steps should cover most E errors you may encounter.

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