-
×InformationNeed Windows 11 help?Check documents and videos on compatibility, FAQs, upgrade information and available fixes.Windows 11 Support Center.
-
×InformationNeed Windows 11 help?Check documents and videos on compatibility, FAQs, upgrade information and available fixes.Windows 11 Support Center.
- HP Community
- >
- HP Support Community Knowledge Base
- >
- Printers Knowledge Base
- >
- Printers Knowledge Base
- >
- HP Laser Printers - locate EWS Administrator Password
- Article History
- Mark as New
- Mark as Read
- Bookmark
- Subscribe
- Email to a Friend
- Printer Friendly Page
- Report Inappropriate Content

With HP Laser (Not Laserjet) Printers, how can I find the EWS Administrator password to log in to the EWS Page of the printer?
With previous firmware versions, the default username is admin (all lower case) and the default password is blank
With the latest printer firmware, the default username remains admin (all lower case), but the password is the WPS PIN Number.
To locate the WPS PIN Number, print a Network Configuration Report and locate the PIN Number within the WPS Information section.
Here is how to print a Network Configuration Report report for the different HP Laser printer models:
- HP Laser 100 Printers - Printing Self-Test Pages
- HP Laser MFP 130 Printers - Printing Self-Test Pages
- HP Color Laser 150 Printers - Printing Self-Test Pages
- HP Color Laser 178, 179 Printers - Printing Self-Test Pages
Shlomi
We would like to encourage you to post a new topic in the community so our member will be able to help you as well, here is the link to post.
- Mark as Read
- Mark as New
- Bookmark
- Permalink
- Email to a Friend
- Report Inappropriate Content
An additional note based on some documentation I was able to find from HP. On some models the PIN number will be printed on a label attached to the printer.
- Mark as Read
- Mark as New
- Bookmark
- Permalink
- Email to a Friend
- Report Inappropriate Content
Hi, Have you tried turning the machine off, then holding down the menu button and starting up the printer. That should reset to all default, which includes no login name or password. The default password is blank for the administrator.
- Mark as Read
- Mark as New
- Bookmark
- Permalink
- Email to a Friend
- Report Inappropriate Content
I purchased a brandnew MFP 178nw on september 26 at 123inkt.nl. Never unpacked and unused (confirmed by vendor). When I register the printer, HP states that the factory warranty is now 10 months because it has been registered in july. Someone registered his printer with a typo in the serial (what became my serial no)?
- Mark as Read
- Mark as New
- Bookmark
- Permalink
- Email to a Friend
- Report Inappropriate Content
@neut005 Welcome to HP Community!
I understand that the printer warranty is showing wrong.
In that case, I would suggets you conatct our phone support with the invoice copy. They will update.
Here is how you can get in touch with phone support.
1)Click on this link - www.hp.com/contacthp/
2)Select the product type.
3)Enter the serial number of your device or select let HP detect your product option.
4)Select the country from the drop-down.
5)You should see the HP phone support number or Chat option listed.
We are experiencing longer than expected wait times to reach an agent due to the CoViD-19 impact and there might have been issues in you getting the expected resolution on the issue.
Keep us posted,
If you would like to thank us for our efforts to help you,
Give us a virtual high-five by clicking the 'Thumbs Up' icon below, followed by clicking on the "Accept as solution" on this post,
Have a great day!
- Mark as Read
- Mark as New
- Bookmark
- Permalink
- Email to a Friend
- Report Inappropriate Content
Hi
I cannot locate the wps password as the keypad is locked
- Mark as Read
- Mark as New
- Bookmark
- Permalink
- Email to a Friend
- Report Inappropriate Content
I have scoured the forum and I am yet to find any useful information on how I might resolve this issue. I created an admin password for the web interface of my LaserJet Pro MFP M29w, and when I try to login I cannot gain access to the wireless network configuration. For some unknown reason the password is not accepted. None of the supposed solutions posted in the forum resolves this problem. I would like to reset the admin password or restore the printer to its factory default settings. How do I find the instruction for doing so?
- Mark as Read
- Mark as New
- Bookmark
- Permalink
- Email to a Friend
- Report Inappropriate Content
Hello,
Where can I find the EWS administrator password for an Officejet Pro 8620 printer?
It is not on the configuration paper.
I don't find it anywhere on the labels on the printer.
Thanks
- Mark as Read
- Mark as New
- Bookmark
- Permalink
- Email to a Friend
- Report Inappropriate Content
What am I going to do? I have a printer without wifi connection, it is the model MFP 178nwg. Therefore, I do not have a WPS PIN. So I can't reconstruct the password set by the possibly buggy HP firmware. How can I log into the interface of the printer? Urgent. admin + blank password does not work. All the tutorials here uprocked to no avail. the printer does not offer ssh so I cannot use this route anyway.