HP OfficeJet Pro 8020's Certificate expired

[A_Gayathri]

Here is the solution if you're experiencing issues with an expired certificate on your HP OfficeJet Pro 8020. such as problems with network connectivity or accessing certain features, you might need to update the certificate or reset the network settings.

The HP OfficeJet Pro 8020 supports ID Certificate Management and Instant-On security features, which are managed using HP Security Manager.

Steps to resolve:

1. Update Firmware: Ensure that your printer has the latest firmware installed. This can often resolve certificate and connectivity issues. Refresh Network Settings:

   • You can reset the network settings from the printer control panel by navigating to the Setup icon and selecting Network Settings.

2. Use HP Security Manager: If available, HP Security Manager can help manage and update certificates for supported devices.
   
   

For more detailed guidance, consult the printer manual or access HP support resources specific to your printer model.

Refer to this document: HP Security Manager - Supported printers and devices, and HP Security Manager

If you have any questions regarding this or any other topic related to your device, please click here to create a new post. 

[Skarab55]

Product: HP OfficeJet Pro 8720 All-in-One Printer

Operating System: Microsoft Windows 11

OS MS Windows 11 Pro. Version 10.0.26100 Build 26100. My printer was working just fine until the Windows 11 update where apparently my driver was replaced w an embedded one that doesn't work with this printer. HP website says no driver available. Older printer so warranty expired of course. Printer functions perfectly otherwise and I don't want to have to buy a new printer if there is a solution. I tried your solution but can't get through the instructions. I'm a baby at this stuff so if anyone can send me a driver that would work I would so appreciate it! I'm neurodivergent so I have trouble navigating through multiple pages on websites alot of the time. Thank you in advance for any assistance in the matter. Have a wonderful day! 

[Bobbysworld]

Printer not connected to my computer

[petterjowl]

Here's a short and to-the-point reply:

To fix expired certificate issues on your HP OfficeJet Pro 8020, update the printer firmware, reset network settings via the control panel, and use HP Security Manager for certificate management. For full details, check the printer manual or HP support.