HP OfficeJet Pro 8130e – Wi‑Fi Option Missing After Firmware Update (Version 6.23.6.5)

[A_Gayathri]

Overview

After updating an HP OfficeJet Pro 8130e All-in-One Printer (SKU 40Q48B) to firmware version 6.23.6.5, some users report that the Wi‑Fi network option disappears from the printer’s Network menu, preventing wireless printing and connectivity.

This issue affects:

• Wireless printing functionality
• HP App integration
• Wi‑Fi Direct setup

Without the Wi‑Fi option, the printer cannot connect to home or office wireless networks, leaving USB or Ethernet as the only working connection methods.

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Affected Devices

Check your printer to confirm if it meets all of the following criteria:

Model

• HP OfficeJet Pro 8130e All-in-One Printer

SKU Part Number

• 40Q48B
  (This number is available on a label located inside the printer front door.)

Firmware Version

• 6.23.6.5
  To verify, touch:
  Menu → Info → Printer, then scroll down to check the firmware version.

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Symptoms

Users experiencing this firmware-related connectivity issue have reported:

• Wi‑Fi option missing in the Network menu
• Printer cannot connect to wireless networks
• Unable to print via:
  • Wi‑Fi Direct
  • HP App
  • Cloud printing services
• Only USB or Ethernet printing may remain functional

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To resolve the issue, perform the following tasks in the order given.

Prepare a USB flash drive

Prepare a USB flash drive using a Windows PC or Mac.

Windows OS (File Explorer)

Prepare a USB flash drive from File Explorer.

1. Insert the USB flash drive into a computer.

2. Open File Explorer > This PC.

3. Right-click the USB flash drive, and then click Format.

4. In the File system drop-down, select FAT32.

5. (Optional) Enter a Volume label.

6. Select Quick Format, and then click Start.

7. Click OK.

8. Wait for the process to complete, and then click OK.

9. Verify the File system is FAT32.

macOS (Disk Utility)

Prepare a USB flash drive from Disk Utility.

1. Insert the USB flash drive into a Mac.

2. Search for and open Disk Utility.

3. In the left pane, select the USB flash drive (not the volume under it).

4. Click Erase and configure the following:

   • Name: HP_FIRMWARE (for example)

   • Format: MS‑DOS (FAT)

   • Scheme: Master Boot Record

5. Click Erase.

6. Wait for the process to complete, and then click Done.

7. Verify the Format is MS‑DOS (FAT).

For the Firmware Fix File and steps to recover the issue: Click here

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