HP Print & Scan Doctor Discontinuation and Alternative Solutions

[A_Gayathri]

This article provides information about the discontinuation of the HP Print & Scan Doctor (PSDR) tool and guides you on how to continue accessing similar functionality through other HP offerings.

What is Happening to PSDR?

The HP Print & Scan Doctor (PSDR) tool will no longer be supported or available for download. This change is part of our ongoing efforts to enhance our tools and services.

Alternative Solutions:

Although PSDR is being discontinued, you can still access similar troubleshooting features and benefits through our other HP tools and services. These solutions are designed to provide you with an enhanced experience and improved support.

Frequently Asked Questions (FAQs):

1. What happens to my existing PSDR installation?
Due to this potential vulnerability and HP Print and Scan Doctor for Windows reaching end-of-support life, the software has been removed from hp.com. We suggest you uninstall it from your device

2. How do I access the new alternative solutions?
Click on the link provided in the advisory to learn more about our new offerings and how to access them.
3. Will I experience any downtime or disruptions?
No, the discontinuation of PSDR will not affect your current printing and scanning operations. However, you may need to adapt to new tools and services.

Troubleshooting Tips:

If you encounter any issues during the transition, refer to our support resources or start a conversation in our community for assistance.

Additional Resources:

- Read the full advisory: [Click here]

- Here's a blog post on this subject: [Click here]

Conclusion:

We're committed to providing you with the best possible support and tools. If you have any questions or concerns about the discontinuation of PSDR or our alternative solutions, please don't hesitate to reach out to us.

[olga111]

I  find your current support very difficult.  I am an older person and all this technology and attempting to figure it ouri is mind boggling.  I used to be able  to have a support person who took care of my needs. Now you want us to do it all on line.  This is overwhelming to me and to complicated.  So many choices and options.  I find it very difficult toknow whre to go for help..  I am so discusted with a new HP Printer 2852E.  First off I went to the address you gaver on the box and I was connected to a service guy who was a scammer.  He was supposed to help ;me set up the printer and it took him 4 house while he apparetly spammed my computer.  If this wasn't enough, Now I cannot figure out how to make a copy.  Apparently, this printer does not make copies.  What a peice of junk.  I am returning it to Walmart.  Never again.  I hada  HP5000 that went out of date and I wish that I had repurchased one of the same caliber,  However, my boss told me to gat a less expensive one.  but this one is a pieice of junk.  Do not buy this printer. l I am returning miine.

[Cessna777]

Olga111;

I understand where you are coming from.  I'm in the same boat, no help.  My husband and I refuse to purchase anything more from HP. 

[CN97VB30M9]

MY HP SCAN JT PRO 3000 S3 IS NOT WORKING PROPERILLY WHEN I SCAN THE DOCUMENTS SCANNING ONLY FORNT SIDE IT MENS MY HP SCANNER ITS NOT A SCANNING BOTH SIDE DOCUMENT . ITS SOMETIMES ALL DOCUMENTS ARE BLANK ON SACNNING.. SERIAL NO CN97VB30M9

[KeninArizona]

I have MAC Air running on current version of iOS . Since Scan Doctor "gone" for windows, what is my solutio

[someonelost]

I just ran into this 'missing' support link (on another answer) and to say the least, the rest of the support articles are sorely lacking in helpful directions.  Just another way of HP showing the purchasing public, their voices, ideas and opinions are not valid.  Since I am going to have to buy another printer, I will never own another HP product again.  It is just that simple.