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A_Gayathri
HP Administrator
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If your computer is unable to find the necessary driver for your HP printer,

follow these generic troubleshooting steps to update and install the driver:


  1. Use HP Update:

    • Go to "Start" ➜ "All Programs" ➜ "HP" ➜ "HP Update."
    • This tool will automatically detect any updates available for your installed HP software and drivers.


  2. Try HP Recovery Manager (if not connected to the Internet):

    • On your PC, go to "Start" ➜ "All Programs" ➜ "PC Help & Tools" ➜ "Recovery Manager."
    • Use the option "Reinstall hardware drivers" to reinstall the necessary driver.


  3. Download Drivers from HP's Website:

    • Visit HP Support & Drivers and select "Download drivers and software."
    • Enter your HP printer model number to locate and download the appropriate driver.
    • Follow the installation instructions provided.


  4. Use Windows Update:

    • Go to "Start""All Programs""Windows Update."
    • Click on "Check for updates" to see if there are any driver updates available for your printer.


  5. Utilize Windows Device Manager:

    • Open "Device Manager" by right-clicking on "Computer" ➜ "Properties" ➜ "Device Manager."
    • Under "Printers," find your printer model, right-click, and choose "Update driver software."


  6. Visit HP Website:

    • Go to the HP website for any specific components like the graphics card for enhanced functionalities and download the driver.


  7. Check HP Print and Scan Doctor Tool:

    • Use the HP Print and Scan Doctor tool designed for diagnosing and resolving hardware and driver issues with HP printers.

Following these steps should help you identify and install the correct printer driver for your HP device. 


Need help or have any questions? Start a new discussion here and get the answers you need.

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.