• ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
Guidelines
Do you need the WPS PIN to connect your printer? Click here for tips and tricks!
greenturtle
Level 15
Views : 10,794
0% helpful (0/1)

1.Make sure HP Printer is setup in HP Smart printer carousel. Printer should be active and enabled

•Printer is not greyed out (means offline)

•Look for the Green Tick Mark on the lower right corner of the printer image

1 Printer Offline Online.jpg

2.Prepare to print

•To print a photo: Select  Print Photos Tile in HP Smart

•To print a document: Select Print Documents Tile in HP Smart

 

2 Print Documents Photos.jpg

3.Select Files from the following locations:

Local Folders

Cloud Accounts: Make sure to sign to access the desired photo or document

 

11 Select files.jpg

 

4.Print Photos

a.Select desired photo

b.In the Preview Screen, Tap on the image or select the Adjust icon  to enter the Edit Menu Screen

     oThe Edit Menu contains the following options: Auto, Adjust, Filters, Crop, Text

     oSelect Cancel or Done to return to Preview Screen

c.In the Preview Screen select Print Icon to open the HP Print Service Plugin with the HP Print Settings

     oThe HP Printer Print Settings contains the following options:

        §Layout: choose from the following options

           Paper: Select for Paper Source, Size, Type

           Resize&Move: Select from manual, Fit to Page, Fill page

            Rotate: Rotate Left, Right, Flip Horizontal, Flip Vertical

        §Copies: Select desired number of print copies

        §Color Mode: Select from Black & White or Color options

        §Paper Size: Shows available paper size and tray source

        §More Options under the Photo Tab:

           Photo Tab

              Quality: Automatic (default), Draft, Normal, Best

              Borderless: Slide Bar to turn off or on the feature

              Scaling: Choose from Fill Page or Fit to Page options

e.Return to previous screen (HP Print Service Plugin) once all desired settings are set

f.Select Print Icon in HP Print Service Plugin to start printing

 

 Print Photo

 13 Print photo.jpg

 Print Photo: HP Print Plugin

 14 HP Print Plugin.jpg

 

5.Print Documents

a.Select desired document.

b.For a multiple-page document, swipe left to right to check available pages.

c.In the Preview Screen select Print Icon to open the HP Print Service Plugin with the HP Print Settings .

     oThe HP Print Settings contains the following options:

        §Copies: Select desired number of print copies

        §Page Range: Select desire page. Alternatively swipe left to right and tick the document

        §2-sided: 1-sided (default), 2-sided (long edge or short-edge) options

        §Color Mode: Color (default), Black & White

        §Paper Size: Shows available paper size and tray source

        §Orientation: Automatic (default), Portrait, Landscape options

        §More Options under the Document Tab:

          Quality: Automatic (default), Draft, Normal, Best

          Scaling: Choose from Fill Page or Fit to Page options

d.Return to previous screen (HP Print Service Plugin) once all desired settings are set

e.Select Print Icon in HP Print Service Plugin to start printing

 

Print Document

16 Print Document.jpg

Print Document: HP Print Plugin

17 Print Document HP Print Plugin.jpg

 

 

 

:LightBulb:We would like to encourage you to post a new topic in the community so our member will be able to help you as well, here is the link to post.

 

Contributors
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.