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Repairatrooper
Level 15
‎04-26-2023 04:03 AM
Views : 7,788
29% helpful (2/7)

This question comes up quite often so I thought it would be helpful to post a link here for an HP document that covers the steps for both Windows and MAC computer users who are getting this error when trying to print.

 

https://support.hp.com/us-en/document/ish_2041502-1777828-16

 

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Comments
‎06-17-2023 01:28 AM

I followed the link but I am still stuck. I am unable to see the paper size.

‎07-06-2023 09:47 AM

STILL GETTING THE SAME MESSAGE " PAPER SIZE MISMATCH

‎10-06-2023 02:13 PM

I am getting the message that paper needs to loaded into the tray, but the tray is full. I've followed all the suggested solutions & am not sure what else to do.

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