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Riddle_Decipher
Community Manager
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38% helpful (19/51)

The HP App is the next generation of HP Smart, offering a streamlined way to set up, manage, and troubleshoot all your HP printers, laptops, tablets, and accessories — all in one place.

 

Key Features of the HP App

  • Easy Setup: Step-by-step guidance to install HP printers, laptops, and accessories.

  • All-in-One Printing: Print, scan, copy, and fax directly from the app.

  • Smart Management: Control printer settings, receive updates, and enable notifications.

  • Support at Your Fingertips: Access manuals, FAQs, community forums, and chat/phone support.

  • Subscription Management: Monitor and manage services like HP Instant Ink and HP All-in Plan.

  • Self-Diagnostics: Use built-in tools to fix common printer and device issues.

 

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https://www.hp.com/us-en/hp-app/overview.html

 

How to Download the HP App

  1. Open a browser on your device.

  2. Visit 123.hp.com.

  3. Search for your printer model.

  4. If available, download the HP App (if not, install HP Smart until the HP App becomes available for your region).

    • Note: The HP app is rolling out gradually and may not yet be available in all countries. Continue using HP Smart if the HP app isn’t shown for your printer.

 

Getting Started

  • Add your printer to the app for quick access to print, scan, and copy features.

  • Customize your device settings directly from the app dashboard.

  • Easily manage multiple devices from one place.

 

Upgrading from HP Smart

  • The HP App replaces HP Smart with new features and wider device support.

  • No data loss: Your printers and saved settings from HP Smart are automatically migrated.

  • Can I revert to HP Smart? No — HP Smart becomes obsolete once the HP App is installed.

 

Supported Languages

The HP App supports 30+ languages, including English, Spanish, French, German, Chinese (Simplified & Traditional), Japanese, Portuguese, Russian, and more.

 

Printer Compatibility

The HP App supports most wireless-enabled HP printers released since 2014.

To check compatibility, visit: Mobile printing solutions for HP printers

 

Need Help?

If you have any related questions, drop a comment here or create a new conversation in our community by simply clicking here and our community of experts/fellow users will respond to you, shortly..,.,

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.