Replacing your HP Instant Ink Printer

[JamieW1]

This information applies to current Instant Ink customers only.

We’ve made it easy to transfer your HP Instant Ink plan to a new HP printer.

Follow these steps to keep your account history, rollover pages, and free trial months:

1. Make sure the new printer is HP Instant Ink compatible. If you plan to purchase one, look for the HP Instant Ink logo on the box. For warranty replacements, you will automatically be sent a compatible printer.
2. Do not cancel your current Instant Ink plan.
3. Once you have the new printer, log in to your account at hpinstantink.com and click Enroll/Replace Printer.
4. Then follow the steps to complete enrollment of your new printer.

Important information about cartridges:

• A new set of Instant Ink cartridges will either be included with your printer or you will receive a shipment within 10 business days of replacing the printer.
• If compatible, you can also install any unused Instant Ink cartridges you may have on hand. If not compatible, please send any unused cartridges back in the included recycle bag.
• Any used cartridges you may have will not work in the new printer, so please send them back for recycling.

Thank you for choosing HP Instant Ink and enjoy your new printer!

We would like to encourage you to post a new topic in the community so our members will be able to help you as well, here is the link to post.

[Wedoitright]

The server seems to be down - when I input my code and process I only get a white screen and nothing happens.

[Bannon_24-48]

What new HP printer is the equivalent to the HP Officejet 6500a plus?

My old 6500 stopped feeding paper and I am being told I would be better off replacing it rather then trying to repair it.

I want to insure I at least purchase an equivalent but newer model . 

[MindyLea]

I installed a new black cartridge and am getting an error message

[9733]

Ink cartridges won’t snap in place

[Kumar0307]

@9733, Welcome to the HP Support Community!

To assist you better, what model printer are you using?

Are you using Instant Ink cartridges?

Keep me posted.

[Andrew1972]

I have been sent two new instant ink cartridges but my existing printer does not work still (it does not recognise any cartridges). If I buy a replacement printer can I use these cartridges in the new printer, or is it impossible to use a cartridge if it has been installed in the old printer?

[ian1012]

I have replaced my old printer a hp deskjet 2632 with a hp deskjet plus 4122 and have enrolled for the same inkjet plan I am on at the moment. How do I cancel the original inkjet plan . I have been trying to enrol the new printer with its printer claim code but am constantly being advised that something has gone wrong and to try again later . I have tried with 4 different codes please help