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ShlomiL
Level 17
‎06-10-2022 05:34 AM
Views : 5,234
80% helpful (4/5)

Starting from June 2022, Optical Character Recognition (OCR) capabilities are no longer offered by the HP Full Feature Software and Drivers and the HP Universal Scan Software must be installed in addition to the printer software to allow OCR capabilities.

 

For HP print drivers downloaded after June 2022, the HP Universal Scan software is required to enable the Save as Editable Text (OCR) shortcut in HP Scan. HP print drivers downloaded before June 2022 do not need to install HP Universal Scan.

 

If the HP Scan software was reinstalled, please follow below steps to install the HP Universal Scan Software and enable OCR capabilities:

https://support.hp.com/us-en/document/ish_6106412-6106481-16

 

For any problem you may experience using OCR, please start a new topic in the community with a clear description of the problem and your operating system information.

 

Regards,

Shlomi

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‎05-06-2023 02:31 AM

Hi @Duck101,

 

Welcome to the HP Support Community. 

 

I'd like to help!

 

Kindly refer to this document and see how it goes. 

 

Hope this helps! Keep me posted for further assistance.
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‎09-08-2023 03:08 PM

The universal scan driver is not available on the HP site for new windows 11 laptops connected to HP 6958 printer. I installed  the hpscan.ext file but it does not work. Are there any other solutions to save a scan as an editable text (OCR) file?

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