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ShlomiL
Level 17
‎06-10-2022 05:34 AM
Views : 13,123
58% helpful (4/7)

Starting from June 2022, Optical Character Recognition (OCR) capabilities are no longer offered by the HP Full Feature Software and Drivers and the HP Universal Scan Software must be installed in addition to the printer software to allow OCR capabilities.

 

For HP print drivers downloaded after June 2022, the HP Universal Scan software is required to enable the Save as Editable Text (OCR) shortcut in HP Scan. HP print drivers downloaded before June 2022 do not need to install HP Universal Scan.

 

If the HP Scan software was reinstalled, please follow below steps to install the HP Universal Scan Software and enable OCR capabilities:

https://support.hp.com/us-en/document/ish_6106412-6106481-16

 

For any problem you may experience using OCR, please start a new topic in the community with a clear description of the problem and your operating system information.

 

Regards,

Shlomi

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Comments
‎05-06-2023 02:31 AM

Hi @Duck101,

 

Welcome to the HP Support Community. 

 

I'd like to help!

 

Kindly refer to this document and see how it goes. 

 

Hope this helps! Keep me posted for further assistance.
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‎09-08-2023 03:08 PM

The universal scan driver is not available on the HP site for new windows 11 laptops connected to HP 6958 printer. I installed  the hpscan.ext file but it does not work. Are there any other solutions to save a scan as an editable text (OCR) file?

‎03-20-2024 02:50 PM

I want to scan a document and send it to my desktop

 

‎03-20-2024 03:01 PM

The best solution appears to be to reinstall the old software and driver either from the disc included with the printer or by downloading the older software and driver onto a memory stick from an old laptop or desktop. Then removing the new software from the new machine and installing the older version. Careful not to update to the new software and driver that removes OCR. Otherwise purchasing expensive OCR software is the only other option as the freeware is not very trustworthy. If you don't care to scan to text many printer/scanners/fax machines have scanning software included.

‎05-24-2025 08:14 AM

that is outrageous when all of the documentation still refers to it as available and the HP smart app has a 'button' for it!  misrepresentation!

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