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John_Getzke
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 Sticky solenoid  is a problems on the paper tray pickup assembly,  The solenoid sometimes get sticky and printer feeds additional sheet and then reports jam.

 

To verify run paper path test in simplex.  When a jam occurs check if there is a blank sheet of paper somewhere in the printer.  If so then it's sticky solenoid.  Swapping the solenoid will resolve the problem.

 

This problem applies to the following models:

- LJ 3035

- LJ 4250

 

Examples on how to swap the Solenoid on a 4250:

https://www.youtube.com/watch?v=KvXO8MymNh0

 

 

 

 

:LightBulb:We would like to encourage you to post a new topic in the community so our member will be able to help you as well, here is the link to post.

 

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