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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center.
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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center.
Sticky solenoid is a problems on the paper tray pickup assembly, The solenoid sometimes get sticky and printer feeds additional sheet and then reports jam.
To verify run paper path test in simplex. When a jam occurs check if there is a blank sheet of paper somewhere in the printer. If so then it's sticky solenoid. Swapping the solenoid will resolve the problem.
This problem applies to the following models:
- LJ 3035
- LJ 4250
Examples on how to swap the Solenoid on a 4250:
https://www.youtube.com/watch?v=KvXO8MymNh0
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† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
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