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- Troubleshooting Blank Pages on HP OfficeJet using the USB OT...
If your HP OfficeJet printer is printing blank pages while being used with an Android device, there are several steps you can take to diagnose and fix the issue:
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Check Ink Levels:
- Ensure that your printer has sufficient ink in the cartridges. Low ink levels can result in incomplete print jobs or blank pages.
- Ensure that your printer has sufficient ink in the cartridges. Low ink levels can result in incomplete print jobs or blank pages.
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Printer Software and Drivers:
- Make sure that you have the latest version of the HP Print Service Plugin installed on your Android device. You can download or update it from the Google Play Store.
- Make sure that you have the latest version of the HP Print Service Plugin installed on your Android device. You can download or update it from the Google Play Store.
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USB OTG Cable Connection:
- If you're using a USB OTG cable to connect your Android device to the printer, make sure the connection is secure. Additionally, verify that your device supports OTG functionality and that your printer is compatible with this method, as outlined in the HP printers - Printing with a USB OTG cable (Android)
- If you're using a USB OTG cable to connect your Android device to the printer, make sure the connection is secure. Additionally, verify that your device supports OTG functionality and that your printer is compatible with this method, as outlined in the HP printers - Printing with a USB OTG cable (Android)
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Restart Devices:
- Restart both your printer and your Android device. This can often resolve temporary issues that could affect printing.
- Restart both your printer and your Android device. This can often resolve temporary issues that could affect printing.
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Printer Settings:
- Ensure the correct printer model is selected when sending the print job from the Android device.
- Adjust print settings such as paper size and quality in the print preview settings.
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Update Printer Firmware:
- Ensure that your printer’s firmware is up to date. You may need to use the printer’s menu to check for updates, which can help resolve bugs or issues with printing processes.
- Learn how to find and install firmware updates by clicking here
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Print a Test Page:
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Open the printer menu and select the option to print a test page to determine if the printer is functioning properly.
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† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.