Resolve Windows 10 or update issues on HP computer or printer– Click Here
If you are looking for hp printer software or print driver to setup you printer to print. Here is the the link to download the software for any HP Printer.
1. Go to below link to download the software
2. Run the software and follow the steps to setup and install the driver
Let us know if you need any help.
I need the level 4 uninstall program for my HP Officejet Pro 8500 A909g. I want to get rid of all the dregs of the installation.
@aca2775 Greetings from the HP Community!
I recommend you try the copier as a stand-alone device without a computer and check if that works:
let me know how that pans out,
And the answer to the above question will help me, help you!
Keep me posted, and if any of the above questionnaires helped resolve the issue,
Mark this post as an "Accepted Solution".
I got the things sorted with expert intervention remotely, he assigned manually the printer for wifi print at the end including checked and tested the usb driver to initiate the software installation, updating the bios and a few here and there hardware setup. Then ask me to print a test page. Its about 4 hours job, and my lesson learnt for me after this is setup the printer before buy it at the HP mobility. Seriuosly, not a lay-man can do the installation. TEDIOUS!!!
My printer was working fine until a Windows 10 update to 1909. I used the Print and Scan Doctor tool to trouble shot the issue. Went thru the whole process; Finding the printer, check the network, and installing the software. But, the end I got a fatal error. The tool asked me to submit the logs and it will find a solution to the problem. It did find a solution but still didn't work. Also I noticed that the tool mentioned Windows 8.1. I have Windows 10 Pro. Is there any chance I can talk with a real tech support person from HP?
@HugoMoreno Your best bet is to completely uninstall the printer using the 'scrubber' for your particular HP printer. If you have a registry cleaner program; e.g., Advanced Uninstaller Pro; use it. Reboot the system, and install the latest installation s/w from HP for your printer. I realize HP doesn't update their s/w because they're lazy.
I've been there, done that. Yet, still not working. I've done the ridiculous unplug the equipment. Fail to see the relevance any other feedback?
I seem to be having the same problem with my lap top connecting to my hp printer.....my smart phone prints to the printer ok......... I even bought a new hp printer --i had to have it installed by phone support where they took control of my computer to finally get it installed...yet, it has stopped working again.......!!! Maybe it is due to windows 10 update???
I NEED TO KNOW IF MY OFFICEPRO 6978 WILL WORK IF I DOWNLOAD THE MAC SOFTWARE UPGRADE CATCLINA?
Welcome to the HP Support Community. I'd be happy to assist you with your query.
HP Officejet 6978 All-in-One Printer is AirPrint compatible and it is also compatible with macOS 10.15 Catalina. You may use AirPrint driver to install the printer on the MAC or use the HP Smart app to print and scan.
Click here to get the app for the printer.
Note: HP Easy Scan is not yet compatible with macOS 10.15. Alternatively, you may use the HP Smart app or Apple Image Capture to scan from your MAC.
If you would like to upgrade, kindly check the new printers available on HP online store. Click here.
Hope this helps! Keep me posted.
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Have a great day!
I have an HP 402n (cable from laptop Lenovo to Printer) I am getting a printer error "Load tray 1" "Plain A4" I can NOT print.
How to fix???????
My father has no internet to run his printer. He has just bought a HP Deskjet 3630 but it has no disk. It says you can order cd but I cannot find out where from , can you help please
@Bayhound Do you live in proximity? If so, download it and burn it to a CD or stick and leave it at the door (unless you're in a state where there is 'shelter-in-place' in effect). Does he have a cell phone? Go to the HP site, download the file to the cell phone, transfer it to the computer, and install. Go to the HP support site and get on the telephone with a support person.
I've gone through the steps to re-name 2 of the drivers as "old," uninstalled the printer from my laptop and turned off the printer, as well as restarted my laptop. Then I downloaded the drivers from the HP website - it still won't print, now it says there is an error trying to print. 😞