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@discgolfdoug

 

What model printer are you using?

 

Keep me posted.

KUMAR0307
I am an HP Employee

HP Recommended

I'm using the OfficeJet Pro 8035

HP Recommended

@kumar0307 

I'm using the 8035 Office Jet Pro.

HP Recommended

@discgolfdoug

 

I have sent you a private message with a set of instructions to perform a reset. Kindly check the same, this might help you to resolve this issue. Check next to your profile name, you should see a little blue envelope, please click on it.  

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

KUMAR0307
I am an HP Employee

HP Recommended

I'm having the same problem and need help too.  Very frustrating.

HP Recommended

@Southdakota1

 

To assist you better, what model printer are you using?

 

Keep me posted.

KUMAR0307
I am an HP Employee

HP Recommended

OfficeJet 8035

HP Recommended

@Southdakota1

 

I have sent you a message. Kindly check your inbox.

 

Keep me posted.

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

KUMAR0307
I am an HP Employee

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