Bypass setup cartridges hp photosmart 5520

[Docfiz]

Hello, I have a photosmart 5520 that is new and was found after my dad passed away. We would like to use the printer but the box didn’t have any cartridges. We have installed new ink cartridges but cannot get past the setup screen asking for the setup cartridges. How can I bypass this issue so I can use the printer? Thanks

[Gaya1239 · Accepted solution]

Hi @Docfiz ,

Welcome to the HP Support Community!

To Bypass Using Setup Cartridges for Bypass setup cartridges hp photosmart 5520  the only option left is to perform an OOBE reset and re-initialize the printer. 

The reset instructions are specific to your printer and performing those steps on a different printer may brick the device.

I've sent you a private message with reset instructions, follow the reset instructions to perform a full reset and re-initialize the printer. 

In order to access your private messages, click the private message icon on the upper right corner of your HP Support Community profile, next to your profile Name or simply click on this link.

Let me know if this helps.

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

I am an HP Employee.

[Docfiz]

Hi Gaya1239, I have not received any private message yet.  My private message mailbox is empty.  Can you please send the message again or email me the instructions?

Thanks