Cannot print colour via wireless from my printer 3835

[JintyDigin]

Please help.Not giving colour print in wireless mode.from pc through usb cable its going but through wireless not getting print

[A4Apollo · Accepted solution]

Hi! @JintyDigin, Welcome to HP Forums, this is a great place to get support, find answers and tips.

Thank you for posting your query, I'll be more than glad to help you.

I understand you have issues printing in colour using the wireless connection on your printer.

Don't worry I'll try to help you out.

Did you make any changes to your printer?

What settings are selected for the printer (with regards to paper size etc.)?

Does the issue persist when you make a copy from your printer?

Have you tried printing from a different application?

Excellent description and a great diagnosis done. It is greatly appreciated.

Make sure you have selected the correct printer as default under printer and devices.

Go to control panel- hardware and sound- Devices and printers- On the page right click on the printer and select set as default printer.

Try the steps recommended below.

Check the print settings in Windows.
In the software application, you are trying to print from, click File, and then click Print.
The Print window opens.
Open the Properties dialog box.
Depending on the software application, the button might be Properties, Options, Printer Setup, Printer, or Preferences.
Depending on your print job, you might consider modifying the following settings:
Paper Type: If you are printing on photo paper, select the type of photo paper you are attempting to print on.
Print Quality: If you are dissatisfied with the quality of your printouts, increase the print quality. To print more quickly, decrease the print quality. These options typically include Best, Normal, and Draft modes.
Paper Size: If you are printing on a different size of paper than you normally print on, select the correct paper size.
Black and White: If you want to print in black and white only, select the grayscale option.
After selecting the print settings, click OK to apply the settings, and then click Print.

Uninstall the printer software from the root level on your PC and install the full feature printer software.

In Windows, search for and open Programs and Features. 
Select your HP printer. 
Select Uninstall. 
In Windows, search for and open Devices and Printers. 
In the Devices and Printers window look for your HP Printer. If you see it listed, right-click on it and choose "Delete" or "Remove Device.” 
Open up the run command with the "Windows Key + R" key combo. 
Type printui.exe /s and click OK. 
Click on Drivers tab. 
Look for HP Printer driver. If you see it click on it and click remove at the bottom. 
Select OK. 
Select Apply and OK on the Print Server Properties windows. 
Close Devices and Printers. 
 

Update the full feature printer software using this link. Click Here

Also, you can try installing windows built-in drivers and check if it helps.

Refer this article to know more information about using windows, built-in drivers. Click Here

Download and run print and scan doctor on your PC.

Refer this article to know more information about using print and scan doctor. Click Here

Please mark my post as accepted solution if you feel I have answered your query.

Let me know if this helps!

Have a wonderful day ahead! 🙂

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